We are hosting our webinars free of charge. Currently, there are no continuing education credits available.
Intergenerational Stress Patterns of Healthcare Professionals in the Workplace: Strategies to Improve Performance and Collaboration
Original Broadcast Date: December 12, 2018 @ 1 PM EST
The purpose of this workshop is to review patterns of various age groups in the healthcare workplace and the potential stress patterns that often results. Examination will demonstrate the impact of age groups and how this may affect the collaborative approach in patient oriented healthcare. The presentation will review traits, socialization, specific determinants and styles of learning as well as philosophical roots of professional healthcare roles. The program will identify common age-related stressors that impact performance of when caring for others and the methodologies to improve collaboration and peer respect. The ultimate goal is for the attendee to recognize that professional self-awareness in all age groups, ultimately improves self-satisfaction and helps to promote improved patient care.
Donna White, RN, PhD, CS, CADAC
Donna White, RN, PhD, CS, CADAC is a consultant Addiction Specialist for the Lemuel Shattuck Hospital, a Public Health Hospital for the Commonwealth of Massachusetts. Past positions were the former Chief Operating Officer and Nurse Executive at Worcester State Hospital, and the Director of Nurses and the Director of Chemical Dependency Services as well as the Dual Diagnosis Program at Pembroke Psychiatric Hospital. She is now a Master Trainer for the Department of Mental Health.
She is a graduate of Boston City Hospital School of Nursing and earned a BSN from Curry College in 1985. In addition, she completed graduate studies at the University of Massachusetts/Boston, is a licensed drug and alcohol counselor with an additional certification in advanced Drug and Alcohol Counseling, is certified in Chemical Dependency and Addictions Nursing, and is certified by the ANCC as a Clinical Nurse Specialist in Public Health Nursing.
Dr. White is the 2006 recipient of the Peer Assistance Award from IntNSA and was recently inducted as a Board-Certified Fellow at the American Academy of Experts in Traumatic Stress. In 2007, she was the first recipient of the Fong-Bressler Award for Outstanding Preceptorship in the Graduate Program for the Massachusetts General Hospital Institute of Health Professions. MNA awarded her the Addictions Nursing Award in 2009. In October, 2010, she was recognized by the Commonwealth of Massachusetts with the award of Champion of Public Health. In May, 2011, she was awarded the Nancy Valentine Leadership Award from the New England Chapter of the American Psychiatric Association and in 2013, she was voted Mentor of the Year by the International Nurses Society on Addiction Nurses. Most recently, in 2014, she was given the Heart of Nursing Award from the University of Massachusetts/Boston Sigma Theta Tau Chapter. Donna is the author of an Addictions Competency Based Program in the Dept. of Public Health Hospital where she now consults. She has many publications to her credit and recently co-authored a chapter on Addictions Nursing in a Psychiatric textbook. In addition, she was part of a video production addressing suicide in adolescents in Massachusetts. In 2015, she was inducted as a Fellow in the International Nurses Society on Addictions. She is the recipient of many Community Awards and nominations.
Dr. White is the statewide Chairperson of the Massachusetts Nurses Association Addictions Council, and oversees the Peer Assistant Program for HCPs seeking help in recovery. She is certified by the Green Cross Foundation as an educator and therapist in Compassion Fatigue concerns and is a specialist in Addictive Disorders, Compassion Fatigue and Vicarious Traumatization in Healthcare Professionals. In addition, she is a member of the International Trauma Specialists Dr. White is a Clinical Instructor for Boston Area Colleges …graduate NP programs as well as baccalaureate level for Community Health Clinical work and is a Visiting Scholar for local colleges. In addition, she provided oversight for the clinical practicums of counseling students and consults to department chairs for all medical/professional clinical experience rotations at the Shattuck Hospital. She has lectured at many facilities and agencies and is a recognized leader in the field of Addictions, Impaired Practice and Peer Assistance, as well as Healthcare Professional Stress.
Substance Abuse Treatment and Recovery: 2018 Year End Policy Review
Original Broadcast Date: December 5, 2018 @ 1 PM EST
2018 has seen many great advances on the policy front for SUD treatment and recovery advocates with Congress spending a record amount of time on the issue. This webinar will sort out rhetoric from reality and evaluate our success versus what still needs to be done. We will examine legislation, attitudes, spending, and other subjects from a policy perspective while also examining how our message needs to evolve in the future.
Andrew D. Kessler, JD
Andrew D. Kessler, JD, is founder and principal of Slingshot Solutions LLC, a consulting firm that specializes in behavioral health policy. With 15 years of policy experience- and over a decade in behavioral health- Kessler is a fixture in circles that advocate for substance abuse treatment, prevention, and research. He collaborates frequently with congressional offices, the White House Office of National Drug Control Policy, the National Institute on Drug Abuse (NIDA), the Substance Abuse and Mental Health Services Administration (SAMHSA), and other federal actors.
Kessler has written legislation and report language published by both the House and Senate, and has presented orally before such bodies as the Scientific Management Review Board, the College on Problems of Drug Dependence, and the National Conference on Addictive Disorders. He sits on the board of directors of the Coalition for Health Funding, as well as the inaugural board of directors of the Institute for the Advancement of Behavioral Health Care.
Kessler received his Bachelor of Arts in 1993 from Washington University in St. Louis. In 1999, he graduated from American University’s Washington College of Law, where he received multiple awards and recognition for his legal analysis and moot court performance, including his appearance as a finalist in the upper-class moot court competition in 1998. He lives in Fairfax, Virginia, with his wife and two children.
How Most Therapists Make Anxiety Disorders Worse and What To Do Instead
Original Broadcast Date: November 14, 2018 @ 12 PM EST
Learn about how anxiety lives on safety behaviors, and how many therapists grow their clients’ anxiety by colluding with avoidance, reassurance-seeking and compulsions. Turn your therapy practice upside down, by using evidence-based techniques from exposure therapy (ERP) and Acceptance and Commitment Therapy (ACT) to help your clients reduce anxiety for a lifetime.
Andrea Kulberg, PhD
Dr. Kulberg is a licensed clinical psychologist with 20 years of experience in the treatment of eating disorders and anxiety disorders. She has been employed in various hospital, residential and outpatient settings, including Eating Recovery Center of Denver’s Child & Adolescent Eating Disorders Program. She is currently the Clinical Director of Adolescent Programs at Mission Harbor Behavioral Health in Santa Barbara, a partial hospital and intensive outpatient center for the treatment of substance use disorders and other mental health problems. Due to her background in clinical neuropsychology, Dr. Kulberg brings an understanding of brain-behavior relationships to her work, and is able to treat complex cases wherein patients may have developmental challenges or acquired neurological problems. After her initial training in San Diego at Alliant International University, Dr. Kulberg taught psychology at both the undergraduate and graduate levels.
The Straight and Narrow Bottom Line: Law and Ethics Related to Third-Party Payment
Original Broadcast Date: October 17, 2018 @ 1 PM EST
This was a pre-recorded presentation that originally took place at the Addiction eXecutive’s Industry Summit on March 6th, 2018.
This presentation – led by an experienced health care attorney who advises addiction treatment programs and urine drug testing laboratories – will include an overview of laws, regulations, policies, and ethics related to payment from private and public third-parties. The discussion will touch on the Federal Anti-Kickback Statute, state anti-kickback and fee-splitting statutes, the criminal health care fraud statute, False Claims Act, and the Affordable Care Act. This presentation will provide a timely discussion of the legal issues regarding the utilization of, and billing for, urine drug testing, including billing fraud and pass-through billing arrangements with clinical laboratories; collecting insurance payments made directly to patients; assignment of benefits; insurance enrollment; and copayment collection. Applying his practical experience and recent case law, enforcement trends, and legislation, the presenter will provide attendees with an understanding of how treatment programs and laboratories can comply with relevant laws and regulations, obtain reasonable payment, and ensure that safeguards are in place to protect the safety of patients and prevent civil and criminal liability.
Michael C. Barnes, Esq
Michael C. Barnes is the managing partner at DCBA Law & Policy in Washington, DC. He has served as a strategic advisor to executives at multinational corporations, primary legal counsel to national health care service providers, and compliance officer for multi-state providers of behavioral health care. Mr. Barnes has authored more than 10 scholarly articles, presents frequently at conferences nationwide, and performs legal analysis for radio and TV networks, including CNN, HLN, and FOX News. Mr. Barnes is also the executive director of the Center for Lawful Access and Abuse Deterrence (CLAAD), a national non-profit working to reduce prescription drug abuse. He previously served as confidential counsel in the White House Office of National Drug Control Policy.
Positioning Your Center for Long-term Growth and Success
Original Broadcast Date: September 20, 2018 @ 1 PM EST
Let’s face it, too many centers are dependent on single marketing channels, like Adwords or Facebook, but this is expensive and unsustainable in the long-term. It’s also why we’ve seen so many organizations close down centers or shut their doors completely in the past year. There needs to be a healthy balance of admissions coming from professional referrals and alumni in addition to standard marketing campaigns.
This webinar will discuss current trends in the field and what is and isn’t working post-Adwords. In addition, it will provide strategic advice on what you can do today to ensure the long-term health and sustainability of your center for tomorrow.
Nick Jaworski is the owner of Circle Social Inc, a digital marketing agency that helps recovery centers and other healthcare organizations connect with patients and their communities to grow their census. He is also an advocate for a more human-centered, individualized and evidence-based approach to addiction treatment due to having gone through his own addiction issues as a youth.
Leveraging Learning Best Practices to Increase Engagement and Improve Outcomes
Original Broadcast Date: August 29, 2018 @ 2 PM EST
Addiction and recovery are subject matters that include knowledge areas, a unique language and vocabulary, and require learning, often with a steep learning curve. All of this occurs at a time when patients’s minds are compromised due to recent use of drugs and alcohol. Our patients and clients are actually “learners” in this new environment and our clinical staff members are the “educators.” Do you leverage proven learning principles and best practices when developing or implementing your curriculum? In this session you will:
- Identify opportunities within your program where learning best practices can be applied
- Assess your approach to curriculum development and identify current gaps
- Learn the basics and importance of addressing different Learning Styles and the benefits of their use
- Assess your current curriculum and identify opportunities for improvement
- Set one goal to take back to your organization
Tom Karl, BA
Tom Karl founded R1 as the result of his own personal experiences in addiction and recovery. The idea for the Discovery Cards came to Tom following a relapse when he noted a lack of practical tools in addiction treatment settings. He has used the creation of the tools to help him better understand himself and address his own personal challenges. Through R1, Tom’s goal is to put impactful self-discovery tools into the hands of individuals in recovery and empower them to change their lives. Tom has 25+ years of experience in learning and development, and employee engagement, working with global companies, government agencies, and education institutions. Tom is active in the recovery community and volunteers with patient engagement programs.
Prior to R1, Tom was the Senior Vice President at Lee Hecht Harrison and a Partner with MasteryWorks. At Lee Hecht Harrison, Tom was the Global Practice Lead for Employee Engagement and Career Development Solutions where he led the go-to-market strategy for all products and services. In his role, Tom consulted with clients to design, develop, and implement learning solutions to address their pressing human capital needs. At MasteryWorks, Tom led the product strategy to create the first multi-language career portal learning solution in the industry (including assessment tools, e-learning modules, career discussion planners, articles, and links to existing organization HR technologies and career resources). MasteryWorks’ seminars, assessment tools, and career portals were licensed and deployed globally. Tom, with his partner and team, built an international reputation for career planning and was acquired by Lee Hecht Harrison in 2014 after a two-decade strategic partnership.
Tom has a B.A. in Economics from Duke University and currently volunteers on the Patient & Family Engagement Advisory Council at Inova Healthcare System in Virginia.
How to Engage Your Team like a World-Class Leader
Original Broadcast Date: August 23, 2018 @ 1 PM EST
The best leaders in the world know how to get people on board and taking action on a shared vision and strategy. How do they do it? What mistakes do many of us make when aiming to coalesce our teams? How can already successful, top level leaders, hone their skills to truly bring out the best in their people? This webinar will cover the three core competencies practiced by the most effective leaders in the world when it comes to engaging and mobilizing a team or an entire organization. Each core competency will be flushed out with specific action steps that participants can take to immediately enhance their efficacy as leaders, or to mentor others in their organization when it comes to engaging their people.
Attendees are encouraged to come to this webinar ready to take notes – this content-driven learning experience is rich in practical application and something many will want to implement immediately!
Ilana Zivkovich, MSSW, LCSW, LCDC, CDWF
An experienced executive, certified executive coach, and masters prepared licensed mental health professional, Ilana is respected for her ability to assist top-level executives in building world-class professional teams. An adept facilitator, effective leadership coach, and dynamic public speaker, Ilana is passionate about creating engaging and highly interactive development experiences for professionals that merge personal growth with professional empowerment, ultimately driving desired business outcomes.
Prior to founding Werq, Ilana held a variety of executive level positions in the behavioral health care sector. These experiences allowed Ilana to hone her skills in identifying and developing the next generation of leaders, enhancing workforce engagement, designing and executing strategy, and developing workplace culture that aligns with measurable behaviors and drives desired corporate results.
Ilana holds a Masters of Science in Social Work (MSSW) from the University of Texas at Austin, and is a Certified Executive Coach, a Licensed Clinical Social Worker (LCSW), Licensed Chemical Dependency Counselor (LCDC) and a Certified Daring Way Facilitator (CDWF).
The Elephant in the Middle of the Examining Room – Doctor Depression, Anxiety and Suicide
Original Broadcast Date: July 26, 2018 @ 1 PM EST
When you think about going to visit your doctor or health practitioner you most often think about a man or woman who has dedicated their lives to healing others. You may feel relief as you believe the doctor is here to help navigate you through whatever ails you. Rarely do you think beyond that and wonder, “How is my doctor doing today?”
Abraham Varghese teaches us in the “The Tennis Partner” that doctors are more than their persona. David, the talented resident, is much more than his depression, his addiction, his insecurities or his self-effacement.
Likewise, there are well documented accountings of interns, residents and doctors who, for many reasons, turn to drugs and take their own lives. This interactive presentation examines how to take care of the caretaker.
In fact, “more than 920,000 Americans lose their doctors to suicide each year.”
Louise Stanger, EdD, LCSW, CWDF, CIP
Louise Stanger has published on this issue in the Huffington Post, Thrive Global, DB Resources, Journal of Alcohol Studies, The Sober World, Recovery Campus, Counselor Magazine, Campus Recovery, Addiction Blog and other media. Her articles on Doctors etc. have received national and international recognition. The San Diego Business Journal listed her as one of the “Top 10 Women Who Mean Business” and is considered by Quit Alcohol as one of the Top 10 Interventionists in the country. She speaks all over the country and trains staff at Paradigm Malibu, Paradigm, San Rafael, New Found Life, Lakeview Health etc. and develops original Family programs such as the one at Driftwood Recovery in Austin Texas. She was awarded 2014 Foundations Fan Favorite Speaker Award and the 2016 Joseph L. Galletta Spirit of Recovery Award. Falling Up: A Memoir of Renewal is available on Amazon and Learn to Thrive: An Intervention Handbook on her website at http:/.www.allaboutinterventions.com . She is the 2017 recipient of the International DB Resources Journalist of the Year Award and 2018 Forgiveness for Living Plus Awards Honoree.
Original Broadcast Date: June 20, 2018 @ 2 PM EST
Happier companies are more creative, productive, and as a result, more successful. Since research has determined that when it comes to job satisfaction and happiness at work, one’s relationship with their boss matters even more than the size of their paycheck, it is vital for leaders to create a culture where employees feel appreciated and part of a larger vision, and for leaders to feel a sense of purpose, satisfaction and happiness themselves as they move their business to the next level.
This webinar will draw on principles of Positive Psychology, Coaching, Psychodrama and Sociometry to provide evidence-based, easily-implementable tools, at both the micro and macro level, to help leaders effect change on an individual and organizational level, and take their organization to the next level.
Jean Campbell, LCSW, CIPP, CPC, TEP
Jean Campbell, LCSW, CIPP, CPC, TEP spent 11 years in the corporate sector, resulting in her role as Director of Operations for a multi-million dollar organization. In her over 22 years in the behavioral health field, she has served as Family Program Director, Clinical Director, provided team building and organizational development in clinical, business and medical settings and has led ongoing training groups for professionals. Jean blends her clinical and business backgrounds, as well as her training in Sociometry, Psychodrama, Coaching and Positive Psychology to support leaders in their personal and organizational growth, and believes that what we can’t do alone, we can do together.
When the 12-Steps Aren’t Enough: The Use of Exposure With Response Prevention (ERP) Therapy in the Treatment of Substance Use
Original Broadcast Date: May 17, 2018 @ 1 PM EST
Anxiety disorders are the most common mental health problem in America, and are often the driving force behind substance use. However, few therapists are trained in the top, evidence-based treatment for the anxiety spectrum- Exposure With Response Prevention (ERP). Learn from an ERP expert about the basic principles behind the most powerful treatment in the mental health field.
Andrea Kulberg, PhD
Dr. Kulberg is a licensed clinical psychologist with 20 years of experience in the treatment of eating disorders and anxiety disorders. She has been employed in various hospital, residential and outpatient settings, including Eating Recovery Center of Denver’s Child & Adolescent Eating Disorders Program. She is currently the Clinical Director at La Ventana of Santa Barbara, a partial hospital and intensive outpatient center for the treatment of eating disorders and other mental health problems. Due to her background in clinical neuropsychology, Dr. Kulberg brings an understanding of brain-behavior relationships to her work, and is able to treat complex cases wherein patients may have developmental challenges or acquired neurological problems. After her initial training in San Diego at Alliant International University, Dr. Kulberg taught psychology at both the undergraduate and graduate levels.
Turning Points: Incorporating Ritual in Addiction Recovery
Original Broadcast Date: April 18, 2018 @ 3 PM EST
Treating addiction is not merely clinical — there are matters of heart which challenge even the most skilled treatment providers to address. This workshop assists clinicians in shaping patient-centered rituals to effect change and enhance motivation and meaning. Ritual opportunities are identified and various examples are given to illustrate the variety of ways patients, families, groups, and communities mark stages, passages, and recovery milestones. Concerns are identified that relate to patient background and preferences – not every ritual suits every need. Finally, a general outline of ritual form and varied examples of ritual content serve as a foundational “how-to” resource for clinicians and patients who seek to enact movement in their recovery through ritual experience.
Jack Abel, MDiv, MBA
Rev. Jack Abel, MDiv, MBA is Senior Director of Spiritual Care for Caron Treatment Centers. In this role, he leads Caron’s integrated spiritual care team and speaks for Caron on spirituality in addiction and other behavioral health care. Co-founder and current president of Spiritual Care Addiction Treatment Professionals, Rev. Jack also serves as CFO of the Center for Spiritual Care and Pastoral Formation. He is an ordained minister in good standing in the United Church of Christ and a summa cum laude graduate of Wesley Theological Seminary. Jack also pursued advanced studies at Catholic University and The New Seminary, and previously served as an endorsed substance abuse chaplain and pastor in the United Methodist Church. He is the principal presider for Caron’s weekly Chapel Service. He is also a member in good standing of the North American Academy of Liturgy and A World Alliance of Interfaith Clergy.
Building and Growing a Treatment Brand Online
Original Broadcast Date: March 15, 2018 @ 1 PM EST
Your organization’s brand exists whether you think so or not. In a crowded market like Behavioral Healthcare, a robust brand platform and an integrated online strategy are your ultimate competitive advantages within the internet’s unique marketing opportunities. This webinar will focus on intentionally crafting your brand’s personality, values, and identity to help you to create more cohesive and impactful marketing materials and campaigns.
Alexander is a designer and brand strategist based in Denver, Colorado. He has worked with many companies across a broad spectrum of industries to use design-thinking and branding to achieve critical business goals. Today, he operates a small design studio and consultancy called Shapemaker, focused solely on helping founders and executives to use design to achieve growth and success in their organizations.
Dogukan Ozgen, MA
Dogukan has worked in the education and behavioral healthcare sectors for over 7 years, focusing primarily on business development, marketing and digital growth. In his leaderships roles, Dogukan has been responsible for building training programs from start-up to operational oversight for more than 50,000 participants per year in 6 different European and Middle Eastern countries. He has also executed digital and overseas operations for international treatment centers and education communities. Dogukan holds a BA and MA in Economics and is currently a PhD candidate in Istanbul University.
Organizational Health: Growing Sustainable Culture for Behavioral Treatment Providers
With rapidly changing conditions of the behavioral health business landscape, the greatest asset of any organization is often prioritized the least: Organizational Health. This presentation will offer perspective into the historical landscape of organizational health challenges from the providers’ perspective. We will examine common organizational behaviors, habits, and responses to systemic health challenges exhibited by treatment providers, and explore solution-oriented approaches to growing a sustainable culture of progressive organizational health.
Original Broadcast Date: February 15, 2018 @ 1 PM EST
Jonathan De Carlo, CAC III
Jonathan De Carlo, CAC III, is the CEO of C4 Consulting, a firm focused on the business of mental health and addiction treatment organizations. C4 Consulting helps clients improve financial performance, enhance competitive positions, and achieve the most productive organizational alignment among staff, management, and board members. He also serves as the Director of Operations at Recovery 360°, providing psychosocial rehabilitation, individual, group, marriage, and family therapy the Colorado Front Range area. Jonathan is a board member of the Colorado Association of Addiction Professionals (CAAP), serves on the board of directors for the Stout Street Foundation. He is a Helping Men Recover Certified Trainer with Griffin Recovery Enterprises. Over the past 20 years in behavioral health services, Jonathan has specialized in providing increased efficacy in numerous organizations, driving business growth and service integrity.